Returns & Exchanges

We want you to be completely satisfied with your purchase. If you need to make a return or exchange, we’re here to help.

Our process is designed to be simple and straightforward. If you are not entirely happy with your order, you may be eligible to return items to us. Please review the item’s condition and packaging requirements before initiating a return.

To start the process, please visit our dedicated returns portal for instructions and to generate your return authorization.

We recommend that you use a tracked shipping service for any returns, as we cannot be responsible for items lost or damaged during transit back to us. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.

If approved, the credit or exchange will be processed and applied automatically.

For full details on our policy, please visit galaflare.com.